Returning an Item

The Palladium Boots team is dedicated to providing you with the best possible experience as our customer by providing an expedited online returns using FedEx. We are happy to accept unworn returns within 30 days of purchase.

The automated process will provide you with a FedEx return shipping label which you can then use to ship back your purchase. $6 will be deducted from the amount of the refund in order to cover shipping fees. Once the shoes are dropped off and accepted by FedEx, the money will be returned to the original method of payment. If you choose to send back your shoes on your own, please provide us with tracking information by email at so we can monitor your return and ensure you receive your refund in a timely manner.

Please contact us directly at 1-800 276-0535 and a Customer Service Representative will gladly assist you with your return request.